HERBERT OF LIVERPOOL IS PROUD TO BE RECOGNISED BY THE FELLOWSHIP OF BRITISH HAIRDRESSING AS A GOLD STAR SALON.
As a Gold Star Salon, Herbert of Liverpool is committed to maintain the highest standards of hairdressing excellence at all times and agree to adhere to the Fellowships 12-Point Plan:
- Experts – Gold Star Salons are committed to maintain the highest standards of hairdressing excellence at all times.
- Client Care – Gold Star Salons are committed to exercise the very highest levels of client care and always look after their well-being.
- Consultation – Gold Star Salons will always offer clients the opportunity of a full consultation before any service.
- Clarity – Gold Star Salons will always offer to inform clients of the full cost of any services before they are undertaken.
- Satisfaction – Gold Star Salons will always try to address any problems or queries fully, and as soon as possible.
- Hygiene – Gold Star Salons adhere to strict rules regarding health and safety and general hygiene, for the benefit of staff and clients alike.
- Training – Gold Star Salons maintain a policy of ongoing practical and creative training for staff at all levels.
- Innovation – Gold Star Salons will constantly strive to incorporate all current technical innovations and creative ideas.
- Trends – Gold Star Salons will constantly update their awareness of hair ideas, including Fashion Focus™ seasonal hair fashion trends.
- Recommendations – Salons only achieve Gold Star Salons status by careful recommendation from other top salons.